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FAQ

Questions, answered

How governance works, what's in the platform, how Managed Services is run, and how billing works.

Getting started

What is DashoContent?

A brand governance platform. You define each brand’s voice, tone, and rules once in a Brand Card, and every draft is scored against them before a human reviews it — so on-brand is the default. Content operations run on top of that governance layer.

Managed or Platform — which is right for me?

Managed Services is for brand and marketing leaders who want it done for you. The Platform is for teams who want the governed workspace and run production themselves. You can start self-serve and move to managed anytime.

How does the Content Scorecard work?

Every draft is automatically scored against your Brand Card — voice, tone, and rules — before a human reviews it, so off-brand content is caught before it ships.

Do I have to talk to sales to start?

No. Create a free workspace and try the platform. Talk to us when you want Managed Services or Enterprise.

The platform

What’s included in the platform?

Governed workspaces per brand, the Brand Card, the Content Scorecard, content requests, brief automation, and approval workflows.

How many brands and users do I get?

Solo covers 1 brand and 1 user. Starter adds a second user. Team covers up to 5 brands and 10 users. Enterprise is unlimited.

Can I start self-serve and move to Managed later?

Yes. The Brand Card and workspace you build carry over, so moving to Managed Services is seamless.

Do I own the content?

Yes. Everything produced is yours, with full rights transferred to you.

Managed Services

What does Managed Services include?

We run content operations end to end: briefs, on-brand drafts, editing, brand QA, Scorecard checks, approvals, scheduled delivery, and reporting — with a dedicated account lead.

How is Managed Services priced?

As a retainer, scoped to your brands, channels, and volume. Talk to us and we’ll size it to your needs.

Is the work white-label?

Yes. Everything ships under your brand. We run the governed workspace behind the scenes.

How do approvals work?

Work moves through a defined brief → draft → review → approve flow, scored before it reaches you, so sign-off takes minutes.

Billing & plans

What is the refund policy?

Team includes a 3-month refund window. Beyond it, billing continues monthly unless you cancel.

When does my subscription renew?

Monthly, on your billing date. Cancel or pause anytime in account settings.

Can I switch plans or cancel?

Yes. Upgrade from Starter to Team anytime, or contact us for Enterprise. No lock-in.

What if I need more than 10 users or 5 brands?

Move to Enterprise — unlimited brands and users, with a dedicated account manager.

Still have a question? Talk to us or start a free workspace.