Refund Policy

Given the nature of DashoContent as a SaaS, we do not offer a refund unless required under Singapore consumer law or other relevant consumer protection laws.

New customers can try DashoContent free on the Solo plan before subscribing to a paid plan.

We will assess refunds, considering the digital nature of DashoContent’s output and the business model it employs. There is generally no obligation to provide a refund or credit in situations like the following

• you have changed your mind about a post order;
• you subscribed by mistake;
• you do not have sufficient expertise to use the service;
• you ask for goodwill;

Subscriptions bill monthly on your billing date. You can cancel anytime in account settings, and your workspace stays active through the end of the current billing period. Where a refund is granted, it is issued to the original payment method.

If your purchase is subject to recurring charges, then you consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until you notify us of your cancellation. You can cancel your subscription at any time by logging into your account or contacting us using the contact information provided below. Your cancellation will take effect at the end of the current paid term. If you are unsatisfied with our services, please email us at info@contentdash.app.